Privacy Policy

Your glow, your privacy — always protected.

At Dear Glow, we treat your personal data with the same care we put into our products.
By using our website or shopping with us, you acknowledge and agree to our Privacy Policy and related terms.

1. What This Policy Covers

This Privacy Note explains how Dear Glow collects, uses, shares, and protects your personal data in line with local data protection laws.

2. What Personal Data We Collect

We only collect information that helps us serve you better, such as:

Your name and contact details
Shipping / billing information
Email address & marketing preferences
Date of birth (to surprise you with a treat!)
Purchase history & transaction details
Content you choose to share with us (reviews, uploaded photos, feedback)
Browsing data that helps us improve your experience on our website

We’ll always let you know if certain information is required for us to process your order or provide a service.

3. How Your Data Is Used

Your data supports a smoother, more personalised Dear Glow experience:

Processing your orders and delivering your purchases
Managing your account (if you create one)
Sending updates on new launches, restocks, promotions
Replying to your questions and feedback
Improving our website and customer experience
Personalizing the content and recommendations you see
Featuring your reviews/photos to help other customers
Conducting analytics to understand what our customers love
Completing secure payments and fraud checks

We never use your data for purposes we don’t tell you about.

4. Who We Share Your Data With

We do not sell your data.
But to deliver a seamless shopping experience, we may share necessary information with trusted partners:

Payment providers
Delivery and logistics partners
Website hosting & analytical platforms
Marketing and customer service tools
Third-party platforms you connect with Dear Glow (e.g., social accounts)
Regulatory or legal authorities when required

All partners handle your data securely and only for the purposes we specify.

5. Marketing Preferences

If you join our newsletter, we’ll send you updates about new products, offers, and stories from Dear Glow.
You can unsubscribe anytime — no hard feelings.

6. Deleting Your Data

If you’d like to delete your account or personal data, just reach us at hello@dearglow.shop .
Please note that we may retain certain records if required by law.

7. Cookies & Tracking

We use cookies to:

Remember your preferences
Improve website performance
Show you relevant content

You can control cookies through your browser or device settings. Some features may not work as intended if cookies are disabled.

8. Links to Other Sites

Dear Glow may feature links to third-party sites. Their privacy practices differ from ours, so we encourage you to read their policies before sharing any information.

9. Keeping Your Data Safe

We take strong security measures — encryption, firewalls, and industry best practices.
Still, no digital platform is 100% secure, so we encourage you to keep your passwords private.

10. Updates to This Policy

We may update this Privacy Note occasionally to reflect new features or regulatory changes.
The most recent update date will always be shown at the bottom.